My Swingle Collins Personal Risk Manager has provided me with a level of service I had not experienced nor expected from any of the insurance representatives I have worked with in the past. I gave her a shot at earning my personal business by letting her evaluate my portfolio. Through that process she identified an issue of significant cost savings that had been overlooked by my prior agent and was able to find me more comprehensive coverage for less money. She is always available, detailed in the management and evaluation of your assets and gives sound advice without selling you. She is a consummate professional that has a genuine concern for her clients that I view as a partner and not a broker.