Posted on: July 17, 2018 | 0 Comments | by Swingle Collins
Chubb Insurance Company has once again named Swingle, Collins & Associates a Chubb Insurance Cornerstone Agency for 2018. This is the ninth year our commercial team has been honored with this designation and the fifteenth year for our personal lines team – Swingle, Collins & Associates has been the recipient of both personal and commercial Cornerstone Awards since the Cornerstone Agency award’s inception. In order to be considered for this award an agency must produce a volume within the top 2% nationwide.
Cornerstone Elite Agency status is about more than being recognized as the top 2%. Our Cornerstone Elite Agency designation earns Swingle, Collins & Associates many benefits, including exclusive, customized agency education offerings from Chubb, dedicated marketing support and access to senior managers and dedicated service specialists. Here are just a few of the perks our Elite Agency status allows us to offer our customers:
ACCESS TO SENIOR MANAGERS AND DEDICATED SERVICE SPECIALISTS
Our clients are our number one priority at Swingle, Collins & Associates. One of the biggest benefits we are able to offer due to our Cornerstone Elite Agency status is direct access to key Chubb managers and specialists in Operations, Claims, Loss Control, and Human Resources. Whether you have your Personal Insurance, Commercial Insurance or both with Swingle Collins & Associates, we understand that your time is precious. In the event of a loss our goal is to get your life back to normal as quickly as possible.
Swingle, Collins & Associates provides exclusive access to a service liaison—a single point of contact for ongoing service needs and solutions. This liaison is dedicated to providing our agents superior customer service through senior operations professionals.
As a Cornerstone Agency, we also have access to claim expertise—we are equipped with direct access to senior claim professionals. These claim representatives are available to assist our clients with valuable insights on claims management. Additionally, Swingle, Collins & Associates has a dedicated claim liaison— a senior staff member from Chubb that is assigned to our agency as a single point of contact for all claim-related issues and concerns.
Another benefit we receive through Commercial Cornerstone involves qualifying for pre-negotiated, discounted rates on a broad menu of services ranging from business planning to sales culture analysis from world-class insurance agency consulting firms.
DEDICATED MARKETING SUPPORT
Each Cornerstone Agency has access to charitable giving funds as part of Chubb’s exclusive cooperative advertising program – designed to give a customized, cost-effective way for Swingle, Collins & Associates to market our outstanding quality and service through advertising, while promoting our designation as a Chubb Commercial Cornerstone Agency at the same time.
This annual funding has allowed our agency to give back to a number of nonprofit organizations. Swingle, Collins & Associates is an avid supporter of the Salesmanship Club of Dallas, the Cystic Fibrosis Foundation, and Ronald McDonald House Charities – just to name a few.
CUSTOMIZED AGENCY EDUCATION OFFERINGS
Chubb offers extensive customized educational options for Cornerstone Agencies that include – in-house training classes, attendance at the Chubb Commercial or Specialty School, discount to Chubb-sponsored Wharton programs, continuing education (CE) classes, and an online library of seminars. Access to these classes and programs give our agents the ability to serve their clients with the highest level of expertise.